When it comes to flying with American Airlines, understanding how to reach their customer service team is essential for a ...

Falling parcel volumes and fewer year-end shopping days, this year have led the two transporters to extend big price reductions to small business owners.

The Q3 TD Cowen/AFS Freight Index said the period's ground parcel rate per package was the lowest it had been since Q4 2021.

Competition between FedEx and UPS is intensifying as the shipping giants seek to win smaller business customers ahead of the ...

MEMPHIS, Tenn., Nov. 4, 2024 – FedEx has been named a 2024 “Top Company for Women to Work in Transportation” by Redefining the Road, the official magazine of Women In Trucking Association (WIT). WIT’s ...

Ofcom has singled out the two worst parcel firms for helping their customers, while Amazon and DHL are the best performers ...

Scottie Scheffler took over the top spot in the 2024 FedEx Cup points standings in March after his win at the Arnold Palmer Invitational. Twenty-six weeks later, the 28-year-old Texan saw this ...

With this model, a company would pay for the number of customer interactions (e.g., emails, phone calls, or chatbot sessions) that take place during a given month. This means that companies with ...

It’s most known for its subscription service, which allows you to auto-ship a number of products (like ... In a viral video with more than 340,000 views, FedEx worker Jennifer Monique (@ ...

No matter how fantastic a product or service is, what influences loyalty the most is the way the customer is treated when things don’t turn out as expected. That’s why customer orientation ...

MEMPHIS, Tenn., Oct. 15, 2024 – This week, FedEx Corporation (NYSE: FDX) transported six giant pandas between the United States and China on two separate flights. The roundtrip journey departed ...